Text before you call and avoid voicemail – mobile phone etiquette revealed

Etiquette experts have advised how people should use their mobile phones – including not leaving voicemails.

For those who want to call a friend, it's best to text them first to schedule a time to talk if they don't pick up right away, DeBrets says.

The firm said: “This preamble may seem difficult to traditional phone addicts who love nothing more than to pick up the phone spontaneously, but it is considered a much less stressful way to initiate contact as it reduces intrusion and allows people to manage their own time. .”

DeBret's “Ten Commandments” also include advising people not to expect calls to be answered immediately – unless they are elders who “still possess traces of the old obedience to the ringing of the telephone,” adding the text is “politer and others. informative option”.

It also said phone users should avoid leaving voicemails, calling them “random voicemails” and “burdensome”, instead advising users to send “short” texts.

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People should “hang up” calls if the person they're talking to seems confused or irritated, and younger users should be more considerate of older people's phone habits – as they may “find it difficult to send a message (which involves reading glasses and nimble fingers). working”.

“Think for a moment about how much technology has changed their lives and slow them down,” DeBrett added.

There is also a warning not to make repeated calls to an unanswered phone to avoid “rising the receiver's blood pressure” and not to make loud calls in public, saying they are “annoyingly distracting”.

The company also warns some people may find receiving the phone call “alarming”, adding that they are “more likely to react to them with panic or fear”.

According to DeBrett, using the words “nothing to worry about” can often indicate that the call is not being used to deliver bad news.

“There are times when the human voice must be prioritized” to communicate “nuance” and “sympathy.”