Read Airtel CEO’s letter to customers answering all their questions about eSIM – Times of India

The telecom giant Aertel Executive Director Gopal Vitalhas an important message for consumers. Airtel's CEO has sent an email to the company's subscribers with an embedded SIM or e-SIM as it is also known. The email answers all important questions about e-SIM as well as how Airtel subscribers can upgrade their e-SIM. Incidentally, Airtel was the first company to launch e-SIM in India. Among the devices, the Google Pixel 2 was the first smartphone to be offeredfor example Support. Apple introduced e-SIM with its 2018 iPhone lineup – the premium iPhone XS, iPhone XS Max and iPhone XR.
Here is the letter Airtel CEO sent to the subscribers.
dear customer,
I am glad that many of you are now enjoying super fast speeds with Airtel 5GPlus. I'm writing today to share news about another advancement in mobile technology that will make things easier and more convenient for you. I am referring to the embedded SIM or e-SIM as it is also known.
e-SIM is an online extension of your regular SIM card, and with it you no longer need access to your phone's physical SIM card. Today, some smartwatches and newer smartphone models are enabled with an electronic SIM card. In this digital-first lifestyle where mobile phones, tablets and watches are connected, e-SIM will keep you connected.
For example, you will be able to go for a morning run without carrying your phone, because the e-SIM will allow you to connect to your smart watch while the phone is sitting by your bed at home and you are enjoying your run.
What's more, you'll be able to use multiple mobile numbers on a single e-SIM if you so choose. It is also very easy to switch devices with e-SIM.
Additionally, in the event of theft, if your device is stolen, it will be difficult for criminals to get rid of your e-SIM, as they are different from traditional SIMs, which can be physically removed from phones. It will also make it easier to track a lost smartphone.
We've tried to make switching to an e-SIM as hassle-free as possible, and we've tried to answer some of the questions you're likely to have.
1. Is my smartphone compatible with Airtel e-SIM?
All devices that support e-SIM feature are compatible with Airtel e-SIM.
2. Can I convert my physical SIM to an electronic SIM?
It is very easy to convert physical SIM to e-SIM through Airtel Thanks app. All you have to do is click here.
3. How long will it take to activate the electronic SIM?
Once the e-SIM profile is downloaded and activated, it will be activated.
As I said, we at Airtel want to do everything we can to ensure that you have the most convenient and efficient connection experience possible. orD As always, we would love to hear from you about any further suggestions you may have for us. To share your contributions, please reply to this email.
Gopal Vital
CEO and Doctor, Bharti Airtel